Privacy Policy

By continuing use of this website you are agreeing to the terms and conditions as stated in this privacy policy.

In the following, the terms “We” and “Us” refer to BGM Services.

We respect your privacy and strive to ensure it is protected. We want to be transparent abut how we collect and store your data. You maintain control of your data and privacy. Any personal information about you collected whilst you are using our website will only be used in accordance to this privacy policy.

Any data we collect will be adequate, relevant and not excessive in relation to the purposes for which it is collected and/or further processed. Your data will be stored to the appropriate security requirement and protected against any unlawful or unauthorised processing. Your data is protected against loss or misuse to the best of our abilities. We have firm security measures in place but any transmission of data is at your own risk and any transaction of information over the web is not guaranteed to be completely secure.

You are not under any obligation to provide personal information to BGM Services, however refusal to supply information may affect our ability to provide suitable support and further services.

Please read this Privacy Policy in full to insure you are well informed and satisfied with our use of your information.

What Personal Information do we collect?

For individuals who view and interact with our website, we may collect:

Information you provide voluntarily such as:

Name
Email Address
Information you have provided in the “Message” box which is necessary to fulfil the desired task

Information we collect automatically, including:

Browser type
Date and Time of visitor request
Language Preference
Referring site

The information we automatically collect on our website from your device may be processed within countries of the European Economic Area (EEA). This may be considered personal information and this information will be secured with adequate data protection laws, whilst being protected by European data protection standards.

Some of this information may be acquired by using cookies.

Why we collect information?

To process and respond to your communications.
To allow booking of services.
Internal record keeping.
For internal analytics, so we can improve the BGM Services website and better understand our customers..
In order to maintain our internal IT systems, our IT Team may also require access to your data.

We will only collect data required for the purposes listed above.

BGM Services will only collect information from third parties with your consent unless required by law to do so. If you have given us your consent you can opt out at any time, however any processing of your personal information prior to the removal of your consent will not affect its lawfulness.

Some of the information we collect may be acquired by using cookies.

A cookie is a small text file generated by a web server. These cookies are then stored by the browser in order to track sites you visit, user preferences and behavior. Cookies help our site to run smoothly and remember any preferences you have set. These preferences may include:

Essential cookies are necessary for the core functionality of the website. Not allowing these cookies may affect your ability to use some of the websites features.
Non-Essential cookies are used to create a more personalized website experience. This can be achieved by collecting information such as; your preferred language settings, previous visits to the site and remembering log in data.

Identifiable Personal Information is not usually stored by cookies. However, if we have obtained personal information about you such as your email or name through our “contact us” form, this may be collected by the cookie.

BGM Services understand you may want to disable the use of cookies on this site and others. Your browser will usually allow you to refuse cookies and/or manually delete cookies for any particular site. However, the deletion of essential cookies may affect the ability to use some features on our site.

Data Retention and Disclosure

BGM Services understand you have rights when it comes to your personal information and data. We will only keep your data for as long as it is required. When the purposes to which it was obtained have been fulfilled or we no longer have valid business requirements, we will delete or anonymise any data held.

If your information is anonymised we reserve the right to continue further use of your personal information in absence of your acknowledgement. Once this anonymised data is no longer of use we will delete it in accordance with applicable laws and regulations. We comply with your right to be forgotten as stated under UK GPDR. If you would like to view any data we hold relating to you, or amend/delete data, please use the contact form on our website.

When may disclose your data when compulsory to law enforcement bodies in order for them to fulfil their duties.

Amendments

BGM Services reserves the rights to amend this privacy statement at any time. Please refer back to this page to ensure you are happy with any updated policies.